DELIVERY & RETURNS
For any questions or assistance, please contact our customer service team.
Thank you for choosing Bros Pets!
FREE DELIVERY
On all UK orders over £50!
standard delivery
For orders under £50, a standard delivery charge of £4.99 applies.
All standard deliveries are handled by Royal Mail.
delivery times
Standard delivery typically takes 3-5 business days from the date of dispatch.
RETURNS
We accept returns for non-opened items only.
Items must be returned within 14 days from the date of receipt.
Unfortunately, we do not offer exchanges. If you need a different product, please return the original item and place a new order.
Contact us for help with the return process.